• ARMY SPARE PARTS
  • ARMY VEHICLES

Terms of Use

General TERMS OF USE

The copyright of the content of the website www.army-spareparts.com, is property of K. CHATZIKYRIAKOU SONS GP, headquartered in Thessaloniki, Nea Ionia 57008, Tel .: 2310782581, VAT number 091506030, Tax Office of IONIA. By visiting the on-line shop visitors must read carefully these terms. The company K. CHATZIKYRIAKOU SONS GP may modify at any time these terms. The visitors / users are responsible for periodically checking if there have been changes to these terms of use. The use of the on-line shop after the said amendment shall be deemed acceptance of the terms of use as modified. The users may browse, receive data, download, store and print for personal use. The use of the website’s data for commercial purposes or for any other use is prohibited. In the event of failure to comply with any term of use, it is expressly prohibitED to use the on-line shop.

PERSONAL DETAILS

To use the on-line shop it is required to disclose some of your personal information. To place an order, you will be asked to specify your full name, your address, the address where you want the products sold to be sent to, your phone number, your email address, etc. Those details will be used to issue vouchers and to inform visitors about new products and activities. In addition, to issue an invoice, the user must provide his tax details. The company K. CHATZIKYRIAKOU SONS GP commits itself not to use this information to promote its products without the consent of the users and not to provide this information to third parties, unless required by a public authority or Court as provided by the relevant legislation.

SECURITY PAYMENTS & TRANSACTIONS

Alpha Bank: All payments made using cards processed through the electronic payment platform of "Alpha e-Commerce"  of Alpha Bank and encryption uses TLS 1.1 encryption protocol with 128-bit (Secure Sockets Layer - SSL). Encryption is a way of coding the information until it reaches its recipient , who will be able to decode it using the appropriate key.  Your transactions are safe.
Paypal: We use paypal secure transaction system as a merchant and quarantee for your transactions.

PRICES OF PRODUCTS SOLD

The prices indicated next to each product specify separately the product’s net value without VAT and separately the respective legal VAT. Specified prices do not include shipping costs. The total cost (including shipping cost) is confirmed during checkout. The company K. CHATZIKYRIAKOU SONS GP has the right to modify the specified prices of its products without prior notice.

 

RETURN – CANCELLING AN ORDER

The Customer has the right to return the products purchased within 5 days of receipt thereof. In such a case the return costs are payable by the customer. The products should also be intact, their packaging must not have been opened and they must be accompanied by the proof of purchase. In case of return of the products, you should inform the company by email at sales@army-spareparts.com before the return of the product. The product’s replacement is made ​​within 15 days from the date of receipt by the company and the shipping costs are payable by the customer. Also, refunds are not accepted by the company, only replacements of products are accepted in accordance with the above terms, provided that they display proven defects and lack the agreed properties.

The customer has the right to cancel the order. In this case you must call at 2310 782581 or send an email to sales@army-spareparts.com. The company will accept the cancellation if the products have not been delivered to the shipping company (ELTA) or courier (TNT).

Hours of order cancellations

1. Order placed from 00:00 - 14:00 – Cancellation on the same day

2. Order placed from 14:00 - 24:00 - Cancellation until 14:00 of the next day

After these deadlines it is not possible to cancel the order. In case of cancellation we will refund you if money has been deposited in the company’s bank account.

Payment METHODS

1.Paypal Secure System

2.Direct Deposit

ALPHA BANK 847002002010147

IBAN GR38 0140 8470 8470 0200 2010 147

3. Alpha bank Secure Transactions System

The orders will be executed after that money has been deposited in the aforementioned bank account.

The company K. CHATZIKYRIAKOU SONS GP has the right to annul any of the aforementioned payment methods or to implement others, after modifying this text beforehand.

Such shipping costs are payable by the client.

 

Shipping methods

The company cooperates with the Greek Post Office (ELTA) and courier (TNT) , to which it delivers the products ordered from Monday - Friday from 10:00 to 13:00. Orders placed on Friday are dispatched on Monday.

In case of non availability of the ordered products the company commits itself to inform the consumers in time.

LATE DELIVERY OF PRODUCTS

The company K. CHATZIKYRIAKOU SONS GP is not responsible for any delayed delivery that is not due to a fault of the company itself or is due to force majeure, such as severe weather conditions, strikes, etc.

 

LIMITATION OF LIABILITY

The company K. CHATZIKYRIAKOU SONS GP has made its best to display as accurately as possible the products available through photos, descriptions and specific comments. However, this website may contain errors (typographical, numerical and visualization errors). The company K. CHATZIKYRIAKOU SONS GP does not guarantee the accuracy or completeness of pictures and descriptions referred to or distributed on this website sales@army-spareparts.com

Some products may bear minor wear on their package and slight alterations in their content (oxidation) due to normal wear but they do not eliminate the usefulness of the product in any case. Moreover, some products may not be stored in their default packages but may have been repackaged. Products are "stock" and for this reason they may display normal wear.

 

APPLICABLE LAW AND JURISDICTION

These terms of use, the use of the on-line shop and the transactions through the on-line shop are governed by the Greek law. The Courts of Thessaloniki are responsible for any resolution of any dispute arising from the use of the on-line shop or for the interpretation or application of these terms of use or because of them.

The company K. CHATZIKYRIAKOU SONS GP reserves the right to amend or revise the terms, the prices, and the e-shop’s conditions of transactions when deemed necessary. In case of changes, the company shall inform its visitors and / or customers on its web-site army-spareparts.com

Army Spareparts - Payment Methods